Contact
We answer email, usually within 24 hours.
Questions, problems, or a file that won't open?
Email: hello@sheetharbor.com Response time: usually within 24 hours, Monday to Friday.
- the product name
- the email address you used at checkout
- a screenshot of what you are seeing, if something looks wrong
When you write, please include:
Lost your download?
Your download link was emailed to you at checkout and is valid for multiple downloads. If you can't find it, email us with your order email address and we'll resend it.
Before you buy
Happy to answer setup questions before purchase - just tell us which spreadsheet, which operating system, and whether you plan to use Excel or Google Sheets.